Privacy Policy

Collingwood Web Design (“we,” “us,” or “our”) respects your privacy. This policy explains what personal information we collect through www.collingwoodwebdesign.com, how we use it, and the choices you have. We operate in Collingwood, Ontario, Canada, and handle personal information in line with applicable Canadian privacy law, including PIPEDA.

Who we are

Collingwood Web Design
93A Hurontario Street
Collingwood, ON L9Y 2L9
Canada

Phone: 705 446 9696
Email: john@collingwoodwebdesign.com

Information we collect

We collect personal information that you choose to give us, and limited technical information that is created when you use the site.

Contact form. If you submit our contact form, we collect the details you enter, which may include your name, email address, phone number, subject, and message.

Email and phone. If you contact us directly by email or phone, we keep the information you share so we can respond and, if you ask, discuss or deliver our services.

Technical data. Like most websites, our hosting and content delivery providers may automatically receive standard request data such as IP address, browser type, device type, pages viewed, and timestamps. We do not use this to build marketing profiles about you.

How we use your information

We use personal information to:

• Respond to inquiries and schedule conversations
• Provide quotes, project work, and ongoing support you request
• Operate, secure, and improve this website
• Meet legal or professional obligations when required

We do not sell your personal information. We do not use contact-form submissions for third-party advertising.

How we share information

We share personal information only when needed to run our business or when the law requires it:

• Email delivery. Contact-form messages are sent through our form and email delivery service so your inquiry reaches our team. Those providers process the message content only to deliver it.
• Hosting and media. Site files and images may be served through hosting and CDN providers.
• Fonts. We load fonts from Google Fonts, which may receive your IP address when fonts are requested.
• Reviews. Our homepage may embed Google reviews through Trustindex. That widget is provided by a third party and may collect technical data under their own policies.
• Legal requests. We may disclose information if required by law, court order, or to protect our rights, safety, or property.

Cookies and similar technologies

This site does not set its own advertising or analytics cookies. Third-party services we use (for example fonts or embedded reviews) may set or read cookies or similar technologies according to their own policies. You can control cookies through your browser settings.

Spam protection

Our contact form includes a hidden honeypot field used only to help block automated spam submissions. Legitimate visitors leave that field blank.

Retention

We keep inquiry and project-related communications for as long as needed to respond, deliver services, keep business records, and meet legal requirements. When information is no longer needed, we delete or de-identify it when practical.

Security

We use reasonable administrative and technical safeguards appropriate to a small design studio. No method of transmission or storage is completely secure; please avoid sending highly sensitive information (such as payment card numbers or government ID) through the contact form.

Your rights

Subject to Canadian privacy law, you may ask us to:

• Access the personal information we hold about you
• Correct inaccurate or incomplete information
• Withdraw consent where we rely on consent
• Request deletion of information we no longer need to retain

To make a request, email john@collingwoodwebdesign.com. We may need to verify your identity before responding.

Children

This website is intended for businesses and adults. We do not knowingly collect personal information from children.

Links to other sites

Our site may link to third-party websites or social profiles. Their privacy practices are their own. We encourage you to read their policies before sharing personal information with them.

Changes to this policy

We may update this Privacy Policy from time to time. The “Last updated” date at the top will change when we do. Continued use of the site after an update means you acknowledge the revised policy.

Contact us

Questions about privacy or this policy? Reach us at john@collingwoodwebdesign.com or 705 446 9696, or visit us at 93A Hurontario Street, Collingwood, ON L9Y 2L9.